Private IT Support

Our private IT support service is tailored for individuals, entrepreneurs, and professionals who rely heavily on technology in their daily lives. Whether you work from home, run a small business, or simply want peace of mind with your personal IT setup, GITSS ensures your systems remain secure, efficient, and easy to use. We provide hands-on support for everyday issues, as well as proactive solutions that make working with digital tools smoother and more reliable.

Advanced IT support to keep your business running smoothly

Our private IT support services extend expert assistance beyond everyday troubleshooting, designed for individuals, freelancers, and professionals working from home or on the go. We help you resolve complex IT issues, secure your devices, and keep your tools running at peak performance. From optimising remote work setups to protecting personal data and ensuring smooth connectivity, GITSS makes sure your digital environment remains reliable, secure, and future-ready whether for work or personal use.

Lower Risk

Minimise vulnerabilities and keep your systems secure through proactive monitoring and preventive measures.

Resolve Issues Faster

Streamline support with quick response times and efficient troubleshooting to reduce downtime.

Expert Advice

Benefit from experienced professionals who guide your technology decisions with clarity and confidence.

The four pillars of our active support program are designed to keep your business secure, efficient, and always supported.

Help Desk Support

Responsive assistance for day-to-day IT issues, ensuring your team always has the guidance they need.

Monitoring

Continuous oversight of systems and networks to detect and address potential problems before they disrupt operations.

Maintenance

Regular updates, patches, and optimisations to keep your IT environment running smoothly.

Data Protection

Safeguarding critical business information with secure backup, recovery, and security measures.

Common tasks we help with

Setting up and maintaining home office equipment (PCs, NAS storage, printers, webcams, routers).

Installing and updating essential software (Office 365, collaboration tools, antivirus).

Troubleshooting connectivity issues (Wi-Fi drops, VPN setup, remote access).

Protecting against malware, phishing, and other cyber threats.

Performing regular system updates, patches, and backups.

Managing cloud storage (OneDrive, Google Drive, Dropbox) and file sharing.

Configuring and securing email accounts (Outlook, Gmail, Exchange).

Speeding up slow PCs, removing unnecessary files, and optimising performance.

Assisting with video conferencing tools (Teams, Zoom, Google Meet).

Guiding on secure password management and two-factor authentication.

Supporting mobile devices (smartphones, tablets) for work and personal use.

Helping integrate smart devices into your home or workspace.

Ensuring safe remote work practices when accessing company networks.

Restoring lost files or recovering data from faulty drives.

Advising on equipment purchases (laptops, headsets, accessories) for optimal use.